New Members
Electric service with Egyptian Electric Cooperative can be initiated by phone or in-person. Please have the following information available when applying for service.
- The correct mailing address you will be using. If you will be using a mailing address different than the service location, please have both addresses available, mailing and service.
- If possible, the billing name of the last person to receive electricity at the service location.
- Your social security number as well as your spouse’s, if married.
- Roommates names, if any.
- The date you wish service to begin. This should be no sooner than the following day and must be Monday to Friday, excluding holidays.
Egyptian Electric's deposit policy is designed to assess the credit risk associated with applications for service. This policy is based upon the use of a screening tool to assess credit risk during delinquency and disconnect proceedings and at the time of application for service for new and returning members. The security deposit for electric service shall be determined based on the credit risk assessment, defined as follows:
- 0-9.9% potential delinquency risk: The member shall not be required to pay a security deposit.
- 10.0%-24.9% potential delinquency risk: The member shall pay a security deposit of 1 ½ times the estimated average monthly bill of the actual service location being requested to be connected. If more than one service is requested to be connected at the same time, the security deposit shall be the sum of 1 ½ times the estimated average monthly bill of each service location.
- 25%-or above potential delinquency risk: The member shall pay a security deposit of 2 ½ times the estimated average monthly bill of the actual service location being requested to be connected. If more than one service is requested to be connected at the same time, the security deposit shall be the sum of 2 ½ times the estimated average monthly bill of each service location.
- If the service is new and there is no prior history to establish an average monthly bill, the average bill will be estimated to be the average kWh consumed per member for the Cooperative (1,600 kWh/month at this time) or as estimated by normal energy estimating methods.
- If the member has received service from the Cooperative previously and left an outstanding balance, a deposit not to exceed 2 ½ times the estimated average monthly bill will be required.
- A member declaring bankruptcy will be required to pay a deposit up to 2 ½ times the estimated average monthly bill of the actual service location.
- Adverse Action Letters: The Federal Trade Commission and the Fair Credit Reporting Act (FCRA) mandate that a consumer who is charged a deposit based upon their credit information be given notification as to where that information was obtained and detailed procedures as to how they might dispute the information. An adverse action letter will be printed upon request and given to each applicant who is charged a deposit.
- The amount of a deposit may be lowered if the event(s) determining the applicant’s credit rating is the result of extenuating circumstances or catastrophic circumstances not within the control of the applicant and not likely to be repeated or is contrary to the actual billing experiences and payment habits of the member. Any adjustment in the deposit amount shall be determined only by the Cooperative’s General Manager or Office Managers.
- An applicant or member may elect to pay a deposit of 2 1/2 times their estimated average monthly bill in lieu of providing information required to complete a credit assessment.
- A service applicant or member who provides a social security number that is returned as deceased, non-issued, belonging to a person under 18, or belonging to a person other than the applicant or member, or is fraudulant, will be declined service or will be subject to disconnection until valid proof of identity is provided at which time a deposit of 2 1/2 times their estimated average monthly bill will be required.
- A service applicant or member who provides a credit card number that is returned as deceased, non-issued, belonging to a person other than the applicant or member, or is fraudulent, will be declined service or subject to disconnection until adequate payment is received at which time a deposit of 2 1/2 times their estimated average monthly bill will be required.
All service requests are subject to a $20.00 connect fee. Electric service can be initiated either by phone or in person.
Murphysboro office: use 684-2143 for local calls or 1-800-606-1505 for long distance. Address is 10169 Old Highway 13, Murphysboro, IL. 62966
Murphysboro Office Map
Steeleville office: use 965-3434 for local calls or 1-800-606-1505 for long distance. Address is 1005 W. Broadway, Steeleville, IL. 62288.
Steeleville Office Map
